WHO WE HELP
With over 400 specialist staff and decades of experience behind us, we understand how client's needs differ from sector to sector, and from site to site.
You can rely on us to have an excellent understanding of ‘doing what works.’ That’s based on a combination of hands-on experience, industry best practice and the very latest market intelligence from police authorities and specialist agencies.
However, we also recognise the great importance of client input, which is why every project is delivered as a collaboration. We’ll base our proposals around your requirements, preferences and feedback, and deliver a solution that works effectively in the ‘real world.’
For more details, please also refer to our client list.
ANALYTICS MOVEMENTCombined with analytical technologies, CCTV can be an invaluable tool for public safety as well as for more conventional security purposes. For example, a system can be programmed to regard as suspicious any movements that take place in a certain area (e.g. around a site gate) but only if they occur between certain times and in a certain direction. When those particular conditions are satisfied, the system will make an autonomous decision to generate an alert via your preferred communication channel – email, SMS etc. Similarly, CCTV can be used to identify objects that have been left in public places and which could therefore pose a threat. The ability to monitor environments, accurately and reliably, and to detect changes within specific parameters, can be immensely valuable for both public and private sector bodies.
ANPRThe use of automatic number plate recognition systems has transformed many parking facilities and logistics hubs. It has made life considerably easier for businesses, local authorities and individuals alike. For drivers, ANPR systems can mean smoother progress through a car park or delivery yard, and freedom from the fuss and nuisance typically associated with tickets, tokens and logs. For public bodies, it can mean better management of highways and urban access, and easier identification (and possible prosecution) of traffic violations. For businesses, ANPR can deliver a host of benefits: greater operational efficiency, easier and less labour-intensive charging systems, and better data about traffic, access and users.
FACIAL RECOGNITION SOLUTIONSThe applications for facial recognition technology are broadening all the time. For example, our systems add a valuable security layer to your access measures, ensuring that whatever device is used to gain entrance – be that a card or key fob – must be associated with a specific user’s face. Similar technology is invaluable in hospitality venues, airports, shops and other settings when the presence of certain known individuals could present a nuisance or a threat. Facial recognition technology can alert security staff to the arrival of persons of interest and thereby prevent a more challenging situation from developing. Conversely, facial recognition can also be used to ensure your staff know when a VIP customer has entered the premises, enabling special attention to be given. This makes it an important tool for hotels and conference centres, airports, government buildings and many other premises. Please note: to ensure full legal compliance with respect to GDPR and other regulations, we manage all associated data on behalf of our clients. We manage this centrally, compiling data from numerous clients. This means, for example, that all our clients benefit from receiving immediate alerts concerning the presence of known shoplifters, irrespective of whether the individuals in question have visited that client’s premises before.
LOW LIGHT AND THERMAL SOLUTIONSCCTV is not limited to the visible spectrum of light. Low-light and thermal cameras can be used in absolute darkness, if necessary, and yet still deliver clear imagery. This makes them well suited to security and surveillance tasks, and ensures that property owners can maintain effective security at night, even in conditions such as fog and heavy rain. They also have numerous uses in industry. Contractors and landlords, for example, can use thermal cameras to see how effectively buildings are retaining heat and where additional insulation might be required. Production managers can use them to keep watch over vital equipment and to be alerted if any systems appear to be in danger of overheating. Thermal imagery can also be useful for the safe detection of faults in electrical and power transmission systems. Thermal cameras are also well known for their value in fire fighting and in search and rescue operations, but they have similar applications in wildlife conservation, farming, law enforcement and border controls, amongst many others.
FLOW & OCCUPANCY SOLUTIONSFlow and occupancy data can be important for a variety of reasons: Keeping visitor/customer numbers within licensed limits Social distancing management Crowd management and safety Market data / retail footfall analysis In retail environments, CCTV can be used to detect the development of customer queues, and therefore to prompt the timely allocation of more staff to customer service areas. It can also be used to detect when customers are waiting for help or service in other key areas in-store. In transport and healthcare environments, CCTV can combine the functions of flow monitoring and temperature screening. The ability to check large numbers of people, without being intrusive and without making physical contact, can be invaluable when minimising infection control risks in busy public buildings. Our automated counting and logging systems enable all such tasks to be managed reliably, free from the lapses, errors and distractions to which human operators can be subject. This, in turn, maximises safety and enhances the quality of your data.
EPOS INTEGRATIONRetailers recognise that self-service systems can offer cost savings by reducing the need for staff to attend check-out tills. The rising prevalence of self-check-outs obviously increases the risks of fraud, but these risks can greatly be reduced by combining CCTV with EPOS systems. Cameras can monitor self-service activity, comparing the items scanned with those placed in the bagging area, and the resulting data can likewise be compared against payment receipts and stock control data. This particular application of CCTV is widely recognised, so these systems act as a strong deterrent to fraud, minimising losses while also cutting retailers’ staff costs and reducing the likelihood of long queues at check-out.
FIRE DETECTIONCCTV can be combined with thermal imaging and data analytics to create effective fire detection systems in zones where more conventional detectors may be inappropriate or inefficient. In some high-temperature industrial environments, for example, ordinary sensors might sometimes produce false alarms. By contrast, CCTV may be better able to distinguish the early signs of fire as a result of changes in light conditions, thermal sensing and the ability to detect flames. A reduction in false alarms will minimise unnecessary disruption to routine operations, while faster detection of genuine fires will facilitate a quicker response and, consequently, a reduced risk of loss and damage. Whatever solution you require, please talk to our CCTV specialists and let us help you gain a clearer insight into your sites, systems and security.
For both new-build and retro-fit projects, we can offer all the fire and security solutions you’d expect from one of the country’s leading providers. Our construction expertise encompasses not only commercial, industrial and residential property, but also the protection of large-scale coastal and civil engineering sites. We can install permanent solutions as well as temporary / relocatable systems that can move as progress on site rolls on.
Security clearly plays a vital role in minimising losses arising from issues such as vandalism, shoplifting and robbery. However, we actually, we perform a two-fold role, acting as much to reduce ‘shrinkage’ as to provide a safe and welcoming experience for genuine shoppers. Using all our access to analytical data from CCTV, asset tracking and other technologies, we can help clients, their shop-modellers and marketing teams, to develop strategies to improve the security, flow and customer appeal of the whole retail environment.
As experts in the retail security industry, we offer a comprehensive service – everything from advice on shop floor design or lone-worker protection, right through to active measures including manned guarding, CCTV and access control. Our clients include many of the country’s biggest retail brands and, for them, our full-service offering is one of our biggest attractions.
INDUSTRIAL / MANUFACTURING
Fire safety, site security, asset tracking, process monitoring… We can help with many different aspects of an industrial operation. Our capabilities go far beyond the remit of safety issues alone, so if there’s a project you’re considering, please get in touch and let us offer some creative ideas. We can add value in so many ways:
Better system design
Short/long-term cost savings
Effective reporting, yielding better management data
Clients in the water, telecoms and power generation industries often have large and complex sites to manage. Here, again, we can offer a mix of temporary and permanent safety solutions, all designed to offer unbeatable protection and reliability, plus all the necessary industry accreditations.
If property management is your specialist field, then you’ll appreciate the value of partnerships with trusted stakeholders. For countless facilities managers across the country, we’re that trusted party: a true expert in the fields of security and fire safety. Whether you bring us in as a subcontractor or under your own aegis, you can be confident that we’re a safe pair of hands and that our work will uphold your good name and reputation.
A vital aspect of our work is legal compliance. By taking responsibility for maintaining your compliance status, we alleviate a perennial concern and free you to focus on other pressing projects.
Operators in the tourism, hospitality and leisure markets face a number of distinct challenges. One is the importance of continuous legal compliance; conformity with a host of standards, obligations and due diligence measures – all of which are intended to keep staff and customers safe. In addition, there are all the security concerns associated with managing a property in which occupancy is changing all the time. Security measures need to keep guests safe and to keep potential threats in check – and to do it all in a discreet and sensitive fashion that preserves an excellent visitor experience.
Happily, we can provide expert help with all these issues and more: skilled staff to attend doors and to patrol the premises; systems such as fire alarms, CCTV and access control to keep people and property safe.
Educational establishments throughout the UK rely on our fire and security systems to keep staff, students and premises protected. Popular solutions include:
Access control systems
CCTV and monitoring
Fire detection and suppression
In larger institutions such as colleges, universities and purpose-built student accommodation, disabled refuge systems and public address / PAVA systems can also be invaluable.
We support a broad spectrum of NHS and private sector healthcare providers, including care and nursing homes. Each comes with its own particular requirements but, as a leading specialist, we are well equipped to understand and cater for their different demands, priorities and specifications.
We also recognise the challenges of providing our services in an occupied, working environment, where the focus rightly remains on the care of service-users. Our training, accreditations and continuous professional development therefore cover not only the technical aspects of the role, but also matters of courtesy, privacy, risk management and the protection of potentially vulnerable people.
Please note that in addition to all our principal services and systems, as described elsewhere, we design, instal and maintain nurse-call systems and similar communications solutions. These afford a greater sense of security and confidence for patients and residents, while also operating as a practical, day-to-day communications tool. Whether for hospitals or care homes, our call systems ensure that assistance is never more than a click away.
‘Public sector buildings’ is a category that spans a broad range of property types. From local authority offices to public transport depots, from police stations to law courts – the list of potential clients goes on. Accordingly, the list of potential solutions is also very extensive, and we recognise that there’s no one-size-fits-all solution. But that’s why our bespoke approach matters: we’ll always work with you to design and develop the most effective solution, whatever your particular circumstance. It’s a relationship-led approach, and it has consistently proven its ability to improve reliability while also cutting costs.
The protection of Listed Buildings is one of our particular specialities. We are adept at designing systems that afford excellent safeguards but in ways that are visually unobtrusive and non-damaging to the fabric of the building itself. We are experienced problem-solvers and are used to working within the constraints that older buildings can often impose.